Support

Friendly, Knowledgeable, Timely Support.

SUPPORT is the most important word at Brief Legal Software. We will not sell you something that will not be of benefit to you. The overriding principal of every sale is that it is made to save you time and money.

The sale is just the start of the relationship; we will take care of your initial installation and setup, conversion of data from your old system, and will happily answer any and all questions that arise in the process. We realize that changing your accounting platform can be a stressful time and we ensure the transition happens as seamlessly as possible.

We develop lasting relationships with our clients as they may from time to time require re-training, desire upgrades or have new staff to be familiarized with Brief Accounting. Our goal is for clients to make the very best use of the products that they have purchased.

"The sale is just the start of the relationship"

We at Brief Legal are software customers ourselves and know firsthand how frustrating long response times can be not to mention never being able to get an actual person on the telephone. When you call or email us for assistance we take great pride in responding very quickly to your request. As you well know, when it comes to your billing and bookkeeping you are often under tremendous time constraints. If you need assistance, you often cannot afford to wait days for a reply. Our current clients will attest to our prompt response to any and all support inquiries. Be it an email or a telephone call, our friendly and qualified support staff will be there to assist you with all the help you need.

Your Brief Accounting subscription includes unlimited telephone and email support. Clients also have access to our extensive knowledge base and training materials. Contact Brief Legal Software for more information on the Brief Accounting installation that is right for your firm.